DeeKnow’s Grotto

I just received an email invitation to a seminar at TUANZ on stress-reduction, this is all the support I need to continue my mid-afternoon naps :-) ...

Peter O'Driscoll, Manager, Communications Centre, NZ Fire Service, will talk about strategies to reduce stress that have been implemented in the Wellington Communication Centre. These include power napping - revitalising breaks - reciprocal visits between fire fighters and contact centre staff, to name but a few.

I thought I'd have a quick nosy around the NZ fire service website and was amazed to read some stats on false-alarms that are received. It turns out only 4% of all fire alarm calls are actual fires or other emergencies, and half the false alarms are from fire alarm systems.

1:34:51 PM